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Trade & Professional

Trade Flooring Support

Reliable flooring supply, samples and expert guidance for designers, contractors, landlords and commercial projects.

Trade account benefits

Real trade pricing, applied automatically

Once approved, trade prices appear across eligible ranges the moment you log in, shown ex-VAT, with the retail price struck through so you always see your saving. No codes, no minimum order.

  • Up to 10% off Engineered, LVT, Parquet, Solid Wood, Walls & Tiles
  • Volume discounts stack on top, the bigger the project, the more you save
  • Approved in 1-2 days, pricing activates on your next login
Trade flooring range Trade flooring range Trade flooring range
Save up to10%ex VAT
From 25 m²−3%extra off, on top of your trade price
From 60 m²−5%extra off, on top of your trade price
Best for big projectsFrom 120 m²−8%extra off, on top of your trade price
1ApplyBusiness details & VAT number
2We reviewUsually 1-2 working days
3Prices unlockLog in, applied automatically
Samples & specification

Support for client presentations and project decisions

Use samples, finish guidance and practical product advice to help clients compare flooring in real light before the specification is final.

  • Sample planning, the right samples for each client presentation
  • Finish comparison, compare shades and textures in real light
  • Project suitability, advice on wear ratings, sub-floor and installation
Premium flooring samples in a living room project
Trade FAQ

Common Questions

Who is the trade portal for, and how do I apply or log in?
The trade portal is designed for installers, fitters, retailers, interior designers, architects, contractors, landlords, developers and project-led buyers who need trade pricing, better product visibility and direct support. Submit the trade application with your business details and VAT number where applicable. Most applications are reviewed within 1-2 working days, and trade pricing activates automatically on your next login.
What do I get after approval, and do trade accounts get pricing discounts?
Approved trade accounts unlock dedicated trade-tier pricing across eligible ranges, priority access to new collections, multi-sample requests, account-based ordering, project guidance and direct trade support. The discount level depends on collection and project volume. For larger or specification-led orders we can quote bespoke project pricing.
Can I get samples, pre-order consultations and technical support?
Yes. Trade accounts can request multiple samples in one order, useful for client presentations. For larger projects you can book a free consultation for sample planning, quantity calculations and product suitability, plus technical data on wear ratings, sub-floor requirements and installation methods.
Do you handle bulk project orders, lead times and delivery to site?
Yes. We support bulk and multi-room orders for residential, commercial and lettings projects. Stocked ranges usually ship within 5-7 working days; bespoke finishes can take longer and we confirm exact lead times before order confirmation. We deliver direct to project addresses including contractor sites.
What is your returns policy for trade accounts?
Unopened, unused full packs can be returned within 30 days under standard trade terms. Bespoke, cut-to-size or made-to-order items are non-returnable. Contact the trade team first so we can issue a returns reference and arrange collection where needed.